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FAQ

FAQ's

Reach out to us with any question or inquiry you have and we’ll do our best to get back to you as soon as possible.

  • 1. What is Unique Stays Eu?

    Unique Stays Eu is a boutique travel agency specializing in luxury villas and bespoke travel experiences across Europe. We offer curated stays in extraordinary locations, with insider access and personalized service every step of the way.

  • 2. What makes Unique Stays Eu different from other travel agencies?


    We go beyond listings. Our local expertise, handpicked villas, and long-standing relationships with trusted partners allow us to deliver tailored experiences that reflect your tastes, lifestyle, and needs. We never work with properties or services we haven’t personally vetted.

  • 3. How do I book a villa or experience?

    You can either:

    • Use our website to inquire about a property, or

    • Contact us directly for a personalized consultation.

    Once we understand your needs, we’ll provide tailored options and manage the full booking process for you.

  • 4. Do you offer concierge or lifestyle services?

    Yes. From private chefs and yacht charters to last-minute restaurant reservations or childcare, our concierge team can handle every detail. These services can be included in your package or booked on demand.

  • 5. Is there a minimum stay requirement?

    Most villas have a minimum stay of 3 to 7 nights, especially during peak season. However, we’ll always do our best to accommodate your travel dates.

  • 6. Are your villas family-friendly?

    Yes, many of our properties are ideal for families. We also provide family-focused services such as baby gear rental, childcare, and custom activities for all ages.

  • 7. Do you only offer properties in Europe?

    Our focus is Europe—especially iconic and hidden-gem destinations in the Mediterranean—but we also have access to exclusive villas in select international locations through our private network.


  • 8. Can I request a fully customized itinerary?

    Absolutely. We specialize in bespoke travel planning. From themed vacations (honeymoons, wellness retreats, culinary escapes) to unique experiences (private winery tours, cultural guides), everything is tailored for you.

  • 9. What is your cancellation policy?


    Each property has its own cancellation terms, which will be clearly communicated during booking. For added peace of mind, we recommend travel insurance and can assist with that as well.


  • 10. Do you work with travel advisors or agencies?

    Yes, we value partnerships with select travel advisors. If you’re a travel professional interested in collaborating, please reach out via our contact page.

  • 11. Can I list my luxury property with you?

    We are highly selective with our portfolio to ensure the highest standards. If your property meets our criteria, feel free to contact us for a private evaluation.


  • 12. How do I get in touch with you?

    You can reach us via:

    • Our contact form on the link

    • Email: info@uniquestays.eu

    • Phone/WhatsApp: +90 531 977 3682

    We aim to respond to all inquiries within 24 hours.

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